Shipping policy


At MyComfyDry®, we are committed to providing fast shipping and excellent customer service. Please read our Shipping & Returns Policy carefully before placing your order.


Shipping

Processing Time

All orders are processed within 1–3 business days after payment has been received.

Orders are not processed or shipped on weekends or public holidays.


Estimated Delivery Times

Delivery times may vary depending on your location.

  • United States: 5–10 business days
  • Canada: 6–12 business days
  • United Kingdom: 5–10 business days
  • Australia: 7–14 business days
  • Europe: 5–10 business days

Please note that these are estimated delivery times and are not guaranteed.


Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with tracking information (when available).


Delays

Occasionally shipping may take longer due to customs inspections, weather conditions, carrier delays, or other circumstances beyond our control.

We appreciate your patience in these situations.


30-Day Return Policy

Your satisfaction is important to us.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.


Return Requirements

To be eligible for a return:

  • The item must be unused, unworn, and unwashed.
  • The item must be in its original packaging.
  • All tags must still be attached.
  • Proof of purchase is required.

For hygiene reasons, we cannot accept returns of underwear that has been worn, washed, or damaged after delivery.


Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • Photos of the item
  • Photos of the packaging

We will resolve the issue as quickly as possible.


Refunds

Once your returned item has been inspected and approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your bank or payment provider to process the refund.

Shipping costs are non-refundable unless the return is due to our error.


Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned packages.


Contact Us

If you have any questions regarding shipping or returns, please contact us:

MyComfyDry®

📧 support@mycomfydry.com

🌐 https://mycomfydry.com